Your Brand's Online Narrative, Mastered.
At ExoSEO, we help you control how your brand shows up online. We provide reputation management services that we designed to build trust with customers and Google as well as handle negative reviews and feedback.
We also showcase the good stuff—like 5 star-reviews and customer success stories.
As we all know, your reputation is what makes people choose you or move on to another website.
That’s why we use smart SEO/reputation Management strategies to protect you and your business. We keep your brand looking sharp no matter where people find you.
From managing tough reviews to encouraging real testimonials we help you steer the conversation and build trust.
ECOSEO SEO-FOCUSED REPUTATION MANAGEMENT
Monitor Your Online Presence
You can’t fix what you can’t see. That’s why we keep an eye on what’s being said about your business—on social media, review sites, blogs and forums.
We give you a clear view of your brand’s online presence in real time. If there’s good stuff we amplify it. If there’s an issue we catch it early—before it gets out of control. This constant pulse-check keeps your image clean, confident and in control..
Amplifying Positive Content:
A strong reputation starts with showing people what you do best. We help push the good stuff forward—the 5-star reviews, the thank you messages, the moments that make your business worth talking about. We ask happy customers to share their experiences. Then we turn those into real, relatable content: stories, posts, photos and wins worth sharing. You’ll see this across your site, your social media and anywhere else your audience is watching. The goal? Show people what already makes you great.
We Build Trust Through Real Content
Establishing your business as a trusted authority requires content that resonates with your audience. Our reputation-focused content showcases your expertise through thought leadership articles, customer success stories, and positive media coverage. For example, a blog post highlighting your commitment to quality service can position your brand as a leader in your industry. By aligning this content with SEO best practices, we boost its visibility in search results, ensuring potential customers encounter a compelling, trustworthy narrative about your business.
Respond to Negative Reviews
Not every review will be 5-star and that’s okay. When someone has a bad experience we step in with a calm, professional response. We listen, we address the issue and when possible we help fix the problem. People notice when you handle criticism with care. It shows you take your business seriously. And more often than not it turns unhappy customers into loyal ones.
Suppress Negative Content
If there’s old or unfair content dragging your name through the mud we work to lower its visibility. We don’t use tricks. We use real SEO—creating fresh, high quality content that reflects the business you are today. By making the good stuff more visible we make sure your best side is what people see first. You can’t erase everything but you can control what shows up on page one.
Proactive Brand Protection
Reputation isn’t just about fixing problems—it’s about preventing them. We monitor what’s being said about you, spot issues before they spread and build up a strong online presence that can take a hit without crumbling. Through smart content, solid SEO and daily awareness we help keep your brand trusted and ready for anything.
CUSTOMERS REVIEWS
“We were stuck at 3 stars—and feeling it in our sales. EcoSEO changed everything. They got in, cleaned up our review presence, helped us respond to feedback and got us engaging with our customers in a real way. We’re now at 4.5 stars—and yes, sales are up! They actually cared about our brand.”
Lee-Ann. - Scope Advertising
The EcoSEO Advantage in Online Reputation Management
Your online reputation is your business’s lifeline.
Negative reviews, old listings or bad press can kill online credibility and scare customers away.
EcoSEO’s reputation management makes your brand shine, builds trust and drives business growth.
For businesses that want to thrive commercially we’re your shield against digital damage and your boost to a 5 star reputation.
With a foundation of brand authority your business scales confidently, turns trust into a growth tool.
That’s why we’re the best SEO Reputation Management Agency in Cape Town.
4.7/5
Google Rating
4.8/5
Trust Pilot
Why Choose EcoSEO as Your Online Reputation Management Team?
When you work with us, you’re not just hiring a service—you’re teaming up with people who care about how your brand is seen. We know how fast reputations can shift online and we’re here to make sure yours stays strong, trusted and ahead of the noise.
We’ve Been in the Trenches
We’ve helped all sorts of businesses—from a small café in Cape Town to national eCommerce brands—clean up their online reputation. Bad reviews, old info floating around, a bit of bad press? We’ve handled it. We spot the red flags before they become real problems and put real strategies in place to protect your name.
No Fluff. Just What Works.
Everything we do is based on strategies we know work. We use SEO to push the good stuff up and the bad stuff down. We create real, relevant content that shows off what you’re good at. And we run social campaigns that build customer trust. It’s all about covering every base—search, content and conversation.
We Let the Data Guide Us
We don’t guess. We track reviews, monitor what people are searching and keep tabs on how your brand is being talked about. Then we use that insight to build a plan that fits your business. Someone’s searching “bad service in Cape Town” and your name comes up—we fix that. Fast. Every decision we make is to help you look better online and win more trust.
We’re Proactive—and Fast on the Draw
We don’t wait for trouble to find you. We monitor your digital presence around the clock, spotting red flags before they become full-blown problems. A bad review? A sneaky blog post that’s not quite true? We catch it early. And if something does go sideways, we’re already on it—responding fast, managing the fallout, and pushing fresh, positive content to take back control. Think of us as your brand’s shield and clean-up crew.
We’re In It for the Long Haul
A good reputation isn’t built overnight—and we don’t do quick fixes. We build long-term credibility by stacking the wins: great content, solid reviews, optimised profiles and smart engagement. Over time your search results get stronger, customer trust grows deeper and those 5-star ratings? They start to speak for themselves. We’re not just here for now—we’re planting digital roots that last.
We Keep You in the Know
You’ll never be left in the dark. We’re transparent, honest and easy to follow. Expect monthly reports with real data: review scores, ranking changes, sentiment shifts—we’ll break it all down. And if something needs a quick chat? We’re on standby. Whether it’s something you’ve spotted or we’ve flagged, you’ll always know what’s going on and what we’re doing about it.
ScentForMe - Online Perfume shop sees 302% Surge in Organic Search Traffic
Riverstone Animal Care | Vet Clinic Sees 6.5% Boost in Organic Search Traffic
The EcoSEO Difference
At EcoSEO we know a good reputation doesn’t just protect your brand – it powers your growth. Our online reputation management isn’t about hiding problems – it’s about building real trust that drives business success. Whether you’re based in Cape Town, expanding across South Africa or going global we help you grow with confidence.
- We Build Digital Trust – Your brand becomes the one customers turn to.
- We Protect What Matters – Your image stays clean, strong and defended.
- We Inspire Confidence – Positive sentiment = happy customers.
- We Improve Your Search Presence – Your best content rises to the top of Google.
- We Amplify Your Reviews – The 5 star moments your customers love? We make them shine.
- We Drive Business Growth – A trusted brand doesn’t just survive – it thrives.
FAQ About our Reputation Management Services
What is reputation management and why do I need it?
We control how people see your business online. That means we keep the good stuff front and centre—like great reviews—and deal with the bad before it gets out of control. If you want customers to trust you, your online image has to reflect that.
How do you handle negative reviews?
We get in front of the bad by pushing the good. We boost positive content and help you respond in a calm and professional way. It’s about turning unhappy moments into opportunities—and keeping your reputation protected.
What’s included in your reputation management process?
We monitor your brand mentions, clean and optimise your online profiles and publish trust-building content. We also manage review platforms so the best bits of your business shine through.
When will I see results?
You’ll start to see changes within 1–3 months. Some wins come quick—others take time. But our results build up and we keep you updated every step of the way.
How much does it cost?
It depends on where your reputation is at and how much work needs to be done. We’ll create a plan that fits your goals and your budget. Get in touch for a custom quote.
How do I get in touch?
You can email us or use the contact form on our website. We respond to all enquiries promptly and we’re here to help in any way we can.